Retail

With more customers than ever buying products online, we can help you reach customers with messages and help make the customer experience a positive one.

Online orders

We can assist with messages that cover order confirmation, delivery estimates and delivery alerts.

In-store purchases

When items are purchased in-store, we can provide services such as e-receipts, and this helps as a data capture tool and can mean that customers can access proof of purchase easily on a mobile phone.

Customer returns

We can also help ensure that customer returns notifications are received by those who have returned items.

Promotional communications

Offers, discounts and seasonal items can all be promoted effectively via our communication platforms.

Customer reviews and feedback

If you utilise review platforms, then we can automate emails to be sent out to customers inviting them to review either the specific product they have purchased or the business itself.