October 2020 - Telsolutions run the 3rd in the series of Webinars - Messaging Chat & Chatbots for Revenue Recoveries
Wednesday 21st October - 11am & 3pm
We would like to invite local authority revenue managers & interested officers to a forthcoming seminar/webinar for using Messaging Chat & Chatbots for recoveries - migrating to digital engagement.
Telsolutions are pleased to announce a series of free-to-attend, hosted Webinars. 40mins - 1hr in duration.
The seminar/webinar will demonstrate, display, and discuss how chatbots & messaging chat is changing customer contact for recoveries and what can be achieved. It will showcase the latest developments and services, including the introduction of AI (Artificial Intelligence) for customer engagement.
Presentation by Daniel Pearce
Places to attend this seminar are limited & on first come, first serve basis. If you would like to attend please use the contact page on the website.
September 2020 - Telsolutions have successfully registered for the G-Could 12 Framework
Telsolutions have successfully registered for the G-Could 12 Framework. Our proactive customer engagement services are available listed under:
Cloud hosting - Cloud hosting services are cloud platform or infrastructure services that can help buyers:
- Deploy, manage and run software
- Provision and use processing, storage or networking resources.
July - Telsolutions complete the 1st series of Webinars - Soft customer contact for recoveries. COVID 19
Telsolutions launched a series of online seminars, with the first in the series being presented by Daniel Pearce regarding Soft customer contact for recoveries. As the COVID 19 pandemic affects our lives and all business, the seminar demonstrates simple and low cost techniques for re-starting debt recovery. Content is based on shared learning from our customer base.
Since the lockdown in March, communications with customers and businesses has had to adapt, promoting digital contacts from a nice to have capability to an essential channel for immediate contact.
The webinar was 4 times over subscribed and will be repeated this autumn. For more details, please use the contact us link.
September - Telsolutions complete the 2nd in a series of online Webinars - Mailed letter replacement with digital alternatives – Time to change?
Telsolutions complete the 2nd series of online Webinars regarding letter replacement and digital migration. Presented again by Daniel Pearce, this seminar covered the advantages and results from any strategic move to digital debt recovery and how persuasive behaviour techniques will alter outcomes.
Existing letter recovery techniques lack the insight into customer behaviour, whilst digital alternatives that contain detailed activity reporting open a gateway to helping both the customer and business achieve better outcomes.
Customer engagement - keeping the income coming in during these difficult times
There are some activities that will keep the income coming in, even if the end client has stopped doorstep recoveries.
IRRV Scotland sundry debt conference
Telsolutions is to present AI (Artificial Intelligence), again at the 2019 IRRV Scotland Sundry debt conference.
IRRV Annual Conference
For the 3rd time, Telsolutions exhibit and attend the IRRV Annual Conference in Telford.
Telsolutions sponsors the CIVEA and IRRV Scotland conferences
Telsolutions is pleased to again be a sponsor of the excellent 2019 CIVEA Conference this year held in the city of London and also the IRRV Scotland conference, supporting Scottish local government.
Sponsorship of IRRV Wales and Wilkin Chapman seminar
Telsolutions is the main sponsor of the IRRV Wales Conference 2019 in Llandrindod Wells.